Toyota Kata: People Management for Superior Results

The Toyota Way: Leading, Managing, and Developing Your People

This groundbreaking book takes you inside Toyota, offering fresh insights into the iconic automaker's management methods and providing practical guidance for effective leadership and talent development that maximizes employees' cognitive capabilities. Drawing on six years of research into Toyota's employee management practices, Toyota Kata examines and illuminates the organizational routines that drive the company's success through continuous improvement and adaptation. It also goes beyond Toyota to address issues of human behavior in organizations and provide concrete answers to questions such as: How can we integrate improvement and adaptation into everyday work across the entire organization? How can we harness and leverage the potential of all individuals in the organization to consistently strive for and achieve new levels of performance? How can we empower an organization to navigate dynamic, unpredictable situations while continuing to satisfy customers?

Mike Rother explains how to transform our prevalent management approach through the use of two Kata: the Improvement Kata—a cyclical process of setting ambitious target conditions, methodically overcoming obstacles, and consistently learning from encountered problems; and the Coaching Kata: a practice for coaching employees at all levels on the Improvement Kata to align their thinking and actions. With clear, detailed explanations, numerous practical examples, and a cohesive narrative from beginning to end, Toyota Kata provides managers, supervisors, and team leaders with actionable cognitive and behavioral routines that yield exceptional results and sustained competitive advantage.

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